If you have been injured in a motor vehicle accident, you may be entitled to make a motor vehicle accident injury claim under the NSW Compulsory Third Party (CTP) scheme.
A motor vehicle accident can turn your life upside down in an instant. Along with physical injuries, you may face medical bills, time off work and uncertainty about your financial future.
In New South Wales, Compulsory Third Party (CTP) insurance exists to help people injured in crashes. These claims are designed to provide access to medical treatment, income support and, in some cases, compensation for longer-term loss.
At Conditsis, we assist people who have been injured in car accidents, motorcycle accidents, pedestrian accidents and other motor vehicle incidents.
We understand that the claims process can feel complex, particularly when you are trying to focus on your recovery. Our role is to help you understand your rights and guide you through each stage of your claim.
Send an online enquiry
"*" indicates required fields
Your Rights After a Motor Vehicle Accident in NSW
Who Can Claim
Anyone injured in a NSW crash may be eligible to make a claim, including:
- Drivers and passengers
- Cyclists and pedestrians
- Motorcyclists and pillion riders
- Even if you were partially at fault for the accident
Compulsory Third Party (CTP) claims are available to anyone injured in a crash, regardless of fault – as long as the incident occurred on or after December 1, 2017.
What Compensation Can Cover
Under the CTP scheme, you may be entitled to benefits such as:
- Medical and treatment expenses
- Weekly income support if you can’t work
- Rehabilitation and care costs
- Lump sum damages (for serious injuries and permanent impairment) if you weren’t at fault
It is worth noting that CTP does not cover vehicle or property damage.
Timeframes You Should Know
To protect your entitlements:
- Report the crash to police within 28 days to secure an event number. This is important evidence for your claim.
- Lodge your personal injury claim within 3 months of the crash to ensure you don’t miss out.
Late lodgements can still be accepted, but early action gives you the best chance of full benefits.
How We Can Help
The CTP process can be complex, and insurers may dispute liability or minimise the value of your claim.
Our team can:
- Determine who is legally responsible and which insurer you should claim against
- Prepare and lodge all forms, including medical evidence and certificates
- Negotiate with insurers on your behalf
- Advise on whether you qualify for common law damages (lump sum compensation)
- Help you understand your rights, entitlements and next steps
When injuries are serious, or fault is disputed, expert legal guidance can make a significant financial difference to your outcome, without the stress of upfront legal costs under our no win, no fee arrangement.

Your Path to Fair Compensation
STEP 1
Seek Medical Help
Your health comes first. Early treatment also creates important medical records used in your claim.
STEP 2
Report the Accident
Call the Police Assistance Line (131 444) if police did not attend. Ask for an event number to support your claim.
STEP 3
Lodge Your Claim
You can apply for personal injury benefits through Service NSW, CTP Assist or by submitting an application form to the insurer directly.
STEP 4
Talk to a Lawyer
We will handle the legal side. From gathering evidence to negotiating with insurers so you can concentrate on recovery.
FAQs
No, you can make a CTP claim regardless of fault. However, being at fault can affect eligibility for lump sum damages.
You may still be entitled to statutory benefits. Fault may affect the amount of income support you receive.
Yes but only if you have a serious injury and meet the threshold criteria for lump sum damages. Speaking with a lawyer is the best way to determine this.
You may still have options through the Nominal Defendant or other schemes. We can help assess your situation.
The CTP scheme can cover reasonable and necessary medical and treatment expenses, including hospital care, GP visits and rehabilitation. If your injuries prevent you from working, you may also be entitled to income support payments for a period of time. Some people may also receive support for care and assistance while they recover.
A personal injury claim should generally be lodged within three months of the date of the accident. If you lodge your claim within 28 days, you may be entitled to back payment of lost income from the date of the accident. If you miss these timeframes, you may still be able to make a claim, but your entitlements could be affected.
A claim for damages (sometimes called lump sum compensation) is separate from weekly benefits and may be available to people who are more seriously injured and were not at fault for the accident. To be eligible, your injury must be more than a threshold injury and caused by the fault of another driver or vehicle owner. We recommend you speak with a lawyer to understand your options.
An application for damages under common law must generally be made within three years of the date of the accident. Missing this deadline can prevent you from pursuing a damages claim.
Our Key People | Compensation Law
Recent Articles
Strengthening Community Connections: Conditsis Lawyers at the Central Coast Community Legal Centre
Understanding Motor Vehicle Accident Claims After a Crash in NSW
Celebrations and Conflict: Why Domestic Violence Rises Over Public Holidays





